Payroll Outsourcing Services Provider: Here’s How to Transition to A Better Partner

Payroll processing is crucial for businesses, given how it impacts employees’ morale. From time and cost savings, risk mitigation, and improved accuracy to data protection and access to the latest tech, outsourced payroll services have major benefits for CPA firms looking to scale. But what happens when you realize your offshore partner isn’t offering the promised deliverables on time? It’s time to transition to a payroll outsourcing services provider that is more promising, organized, and affordable.

As the benefits of payroll outsourcing are becoming more prominently visible to CPAs and accounting firms, the demand for outsourcing is increasing in the industry. Even though offshoring might be advantageous to them, there are also several challenges and situations where things could go out of hand. In such cases, accounting firms should think about switching to a better outsourcing company, so their business can stay healthy.

Signs That Indicate It Is Time to Switch to A Better Payroll Outsourcing Services Company:

While there can be certain issues pertaining to project control and decision-making, factors like not meeting deadlines, delay in project delivery, and lack of communication are certainly red flags in outsourcing. Below are signs that indicate it might be time to switch to a better payroll outsourcing company.

• Your payroll outsourcing service provider needs to be more cooperative or has assumed that they have the sole authority in decision makings about your outsourced project.
• Your payroll processing solutions provider has been delivering low-quality performance during the time of project delivery.
• Your outsourcing partner has constantly been requesting budget raises.
• Your offshore payroll processing accountants constantly need to meet task deadlines.
• Your outsourced staff has been complaining about the management of your offshore staffing partner.
• You notice a communication gap in the partnership.
• You realize that your outsourced staff needs to gain expertise in handling your payroll processing tasks and be more competent to take your requirements.

If you notice even just a couple of the signs mentioned above, switching to a different payroll outsourcing services provider makes sense. Read on to find out how you can smoothly transition to a better payroll processing outsourcing provider:

Step 1: Evaluate the right time to make the switch

When you have decided to shift to a different service provider is crucial to make the transition smooth. Deciding when to switch to a new outsourcing partner is the first step. The change can get complex if it is during the fiscal year. But when your choice of offshore partner is right, that shouldn’t be a problem. But it is best to check the previous contract; if there’s still time, consider completing it to avoid overheads.

Step 2: Finalize the type of payroll services you are looking for and make a list of aspects that the previous partnership failed to address

Your previous payroll processing services provider might have offered something other than the services you were looking for. Therefore, it is best to understand what kind of payroll services your accounting firm requires. Once you have made a list of services you want to be delegated, you can sign a new contract with a better offshore partner. Suppose your previous offshore staffing company did not ensure data protection or failed to meet deadlines; see to it that you partner with a new firm that similarly satisfies you.

Step 3: Thoroughly check the terms of the contract

Before migrating your outsourced payroll services provider, it is important to check the agreement and be aware of all the clauses included in the SLAs. It is crucial to check for hidden costs, contract periods, cancellation fees and notice periods, etc., to make an informed decision.

Step 4: Research, Research, and Research

This is important when deciding which outsourced company you want to shift your partnership to. Upon deciding to change to a new payroll outsourcing services provider, you need to access the potential of other companies offering the same services. It is important to find out how efficient and timely their services are compared to your previous outsourcing partner. Also, it is important to find their data security measures, software, and the course of action for mistakes. Once you gather that information, you will know how well the payroll processing provider can serve you better. Check google reviews, their costing in relevance to competitors, and if there are any hidden charges.

Step 5: Understand the new contract thoroughly

Finally, before you partner with a new service provider, understanding the new contract’s details is crucial. Learn about the migration clauses, key responsibilities, and other information in your contract. Read every line carefully and evaluate the contract for complete clarity. Upon understanding the level of services your new payroll processing provider will offer, you can start relying on them with legal proof. It is very important to evaluate the new contract to find out if it fills the loopholes and issues you faced during the previous partnership. Discuss the new agreement’s terms and clarify all your doubts regarding the same.

Wrapping Up

The above guide should help to understand the issues and the procedure to transition to a better payroll outsourcing services provider. Although shortlisting a perfect payroll outsourcing services provider might be tedious and challenging, switching to a better partnership will help you achieve your goals if you realize that the association could be more favorable.

Your business growth depends a lot on the potential and performance of your outsourcing service provider. Not only will their role help you prioritize your business function, but they will also help maintain the quality of services you provide your clients.

Switch to QXAS‘ Payroll Outsourcing Services

If you want to switch to the best payroll outsourcing services provider with whom there will be no looking back, we are your firm! We know you have several options for delegating your accounting firm’s payroll. We offer the best-quality payroll support for CPAs and accounting firms in the USA without the premium price tag. You can also interview our offshore payroll processing experts and onboard the preferred ones to handle your firm’s payroll.

THE QXAS ADVANTAGE

• More than a decade of experience delivering offshore payroll processing services
• Specialization in catering to high-volume payroll processing requests of CPAs and accounting firms. We have processed over 1,000,000 timesheets annually.
• We are India’s first GDPR & SOC-2 compliant payroll outsourcing provider affiliated with prestigious accountancy organizations like ACCA & ICAEW.
• Fully compliant: ISO 27001 certified for information security & ISO 9001 for quality
• Most trusted & successful payroll processing services provider with highly efficient and trained accountants