We are edging closer to the peak of tax season. Don’t become one of the many CPAs that lets their communication suffer with both their employees and clients. Communication is an extremely important skill to have; by having good communication skills you will be able to portray messages and information better and have all around improved relationships. Without good communication you will likely face more problems and a much tougher tax season. Your employees are your number one asset, especially during the tax season when you have an influx of work with a tight deadline. For this reason it is vitally important to ensure you are communicating appropriately and effectively. Here are a few tips on how to communicate with your staff and clients. Employees Have an open door policy but close your door on occasions to allow yourself time to concentrate on your own tasks without interruption. Don’t just speak about work; learn about your employees’ lives as this will help you understand the reasoning behind an employee being more stressed than usual. Put yourself in their shoes, they’re prone to make mistakes just as you are. Be lenient with them, if they take a bit of a longer break occasionally, don’t make it a big issue. Clients Clients give their tax work to accountants for two reasons; 1. Too busy 2. They don’t understand accounting. Most commonly it’s the second one; so don’t get upset when they don’t understand something technical you say and remember to use general language Put yourself in their shoes as well; if you were someone who knew nothing about accounting and tax deadlines were approaching, you’d be stressed too. Appreciate your clients for being organized, it takes time for them as well These simple changes and adjustments might not seem like they’ll make much of a difference, but it’s often the little things that matter most. Try these out and you’ll most likely see your tax season go a lot smoother. Let us know how your experience was! QXAS Unauthorized copying or plagiarism of our content is a violation of intellectual property rights. We take such matters seriously and will pursue legal action to protect our original work. Anyone found engaging in such activities will be held accountable under applicable laws. Originally published Jan 25, 2018 04:01:02, updated Aug 10 2023 Topics: Don't forget to share this post! Most Popular The Future of Audit: Trends and Innovations for 2023 and Beyond Audit | 13 MIN READ Internal Audit Vs. External Audit: Key Differences You Must Know Audit | 6 MIN READ All About the Best Outsourced Bookkeeping Services for Small Business Accounting & Bookkeeping | 5 MIN READ QX Global Group Wins ‘Outsourcing Service Provider of the Year’ at Asian Leadership Awards QX Insight | 1 MIN READ Why Outsource Professional Audit Support Services? Audit | 6 MIN READ Get a Free Strategy to Transform Your Business Operations Resolve the talent gaps, reduce costs, and improve your margins Get a Free Consultation
