Payroll Outsourcing Providers: Best Practices To Ensure A Smooth & Successful Transition  

Let’s assume you have decided to delegate all or some of your payroll functions. Payroll outsourcing providers take the meticulous work off your team’s shoulders. But the success of how it runs will rely on your outsourcing partner’s choice and your relationship with their company.

Accounting firms and CPAs that outsource their business processes like payroll and audit are known to reap multiple benefits in terms of both business and revenue growth. Experts say that the planning phase is crucial to ensure the entire process’s success. Accounting firms that take the initiative to strategize their outsourcing process are the ones that get more benefits when it comes to enhanced cost-efficiency and business efficiency.

Transition is a risky stage when it comes to relationships between businesses and their outsourcing partners, given how it represents a sustained period where failure is acknowledged by both the service provider and the accounting firm. The exact scope of the transition will become apparent only when the potential service provider is shortlisted, and the preferred solution is determined.

To help ease the transition and ensure it is seamless, we have put together some best practices to consider:

Establishing a clear division of responsibilities

This is the first and foremost step to be followed while transitioning to a payroll outsourcing provider. Before onboarding, it is important to set a clear division of tasks and responsibilities between your in-house team and your payroll outsourcing provider. It is best to include this in your contract or SLA for a solid reference for both parties.

Define accurate job descriptions for your offshore payroll processing staff

Upon defining the roles and responsibilities, you must establish job descriptions for your offshore staff. Onboarding an offshore professional is no different from having an in-house team. They are, in fact, an extension of your in-house team. Set parameters such as experience, skills, expected responsibilities, and the benefits of working with you. You can share this with your offshore payroll services provider, who will let you filter a large pool of candidates and present you with the best options so you can shortlist your preferred staff.

Define your outsourcing goals

Accounting firms and CPAs with clear, defined outsourcing goals are undoubtedly one step ahead of the curve. It is important to outline your payroll processing requirements and objectives to close the best deal at the best price.

Ensure constant communication

Constant communication between your team and the offshore staff is the main ingredient for a successful partnership. You cannot simply hand over your firm’s payroll services to a third-party provider and expect them to transform your payroll process. A collaboration with outsourced payroll providers is a partnership that needs both parties to work together to achieve a common goal. As the best practice, both parties should always be easily reachable to ensure that there is no room for conflicts.

Preparing your in-house staff for the transition

Discuss the benefits of outsourcing payroll and inform your team about all the changes that might take place in your accounting firm so everybody is on the same page. Given how crucial and sensitive payroll is, everyone must clearly understand what functions remain in-house and what should be delegated so they know to who they should raise concerns.

Establish working practices, procedures, and a continuous improvement program

It is very important to establish working procedures to ensure that the offshore payroll team is engaged properly and to build and implement processes and procedures that enable effective interfaces and controls at all stages. Also, it is important to define all the parameters within which your outsourcing partner will use their skills and expertise to improve the payroll services and establish them within your budget.

Wrapping Up

For a seamless transition to outsourced services, it is important to establish mutual business benefits and support each other. Accounting firms and outsourcing partners must mutually manage the transition process and work together. Transition can be complex and often affected by unrealistic goals. It is recommended that firms use the best practices and principles with effective planning while partnering with an outsourcing payroll provider.

Switch to QXAS‘ Payroll Outsourcing Services

If you want to transition to the best payroll outsourcing provider in the USA, with the transition will be hassle-free, we are your company! We know you have several choices for an outsourced payroll processing partner, but we bet you won’t find anyone better than us to handle your accounting firm’s payroll. We provide the best-quality payroll support for CPAs and accounting firms without the premium price tag. We let you interview our offshore candidates and hire the preferred staff to handle your firm’s payroll processing requirements.

WHY QXAS?

• Over a decade of experience delivering offshore payroll processing services
• Specialization in catering to high-volume payroll processing requests of CPAs and accounting firms. We have processed over 1,000,000 timesheets annually.
• GDPR & SOC-2 compliant payroll outsourcing provider affiliated with prestigious accountancy organizations like ACCA.
• Fully compliant: ISO 27001 certified for information security & ISO 9001 for quality