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Providing the right support to umbrella businesses

With over 13 years of experience, QXAS is a leading provider of end-to-end, back-office support services for Contractor umbrella companies. We have completed thousands of assignments for UK umbrella businesses, including multi-currency payroll for the EU, UK, Ireland and Netherlands, and you can be rest assured that our services are secure, reliable and quality oriented. Our back-office solution can help your business by:

  • Increasing your business profitability by up to 50%
  • Speeding up your timesheet capture, payroll and invoicing process
  • Dealing with Contractor queries and improving Contractor experience
  • Providing you with a scalable team to support your business growth
  • Reducing your infrastructure and maintenance overheads
  • Giving you access to a dedicated account manager
  • Freeing up your time to focus on service and sales
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Invoicing

  •  Manage payroll inbox
  •  Agency correspondence
  •  Manage Remittances
  •  Process Bulk payment schedules
  •  Create Assignments
  •  Create Timesheets
  •  Raise invoices and email to agencies
  •  Manage Margin reports
  •  Query unidentified payments
  •  Query missing remittances or breakdown

Payroll

  •  Download bank feeds
  •  Allocate payments to invoices
  •  Posting invoices
  •  Tally the payments file with the bank file
  •  Process paid invoices
  •  Generate BACS file
  •  Generating & Emailing Payslips
  •  RTI - EPS & FPS submission
  •  Process Holiday pay
  •  Pension
  •  Process SSP/SMP Payments
  •  Assign Court Orders
  •  Processing court order payments
  •  Manage Pension refunds
  •  Update P45/Starter Checklist
  •  Pension Auto-Enrolment
  •  Pension Opt-out notifications
  •  Pension contribution and Submission
  •  Process P6 notifications

Onboarding & Registration

  •  Contractor Email correspondence
  •  Contractor Phone support
  •  Introduction to Umbrella Company & services
  •  Illustration to contractors
  •  On boarding and Registration
  •  Chasing documents for setup
  •  Reviewing RTW and other documents
  •  Getting employment contract signed
  •  Email a welcome pack and assign to support team
  •  Update agency regarding contractor set up and email company documents

Contractor Care

  •  Welcome Call
  •  First payslip and Tax code queries
  •  Contractor Email correspondence
  •  Contractor Phone support
  •  Attend to P45 requests
  •  Attend P60 requests
  •  Holiday pay requests
  •  Income statement requests
  •  Employment Reference Request
  •  SSP/SMP requests
  •  Update contractor details (NI number/address) post sign up
  •  Synchronise information across all portals – NEST, Payroll, CRM (if Needed)
  •  Create New agencies on the MDA
  •  Manage agency contracts
  •  Update regarding P6 notifications
  •  Update regarding Court order Deductions
  •  Liaise with agency for payments updates
  •  Portal Support

Software capabilities

Sage
Brightpay
moneysoft
Quickbooks
Xero
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