Providing the right support to umbrella businesses

With over 13 years of experience, QXAS is a leading provider of end-to-end, back-office support services for Contractor umbrella companies. We have completed thousands of assignments for UK umbrella businesses, including multi-currency payroll for the EU, UK, Ireland and Netherlands, and you can be rest assured that our services are secure, reliable and quality oriented. Our back-office solution can help your business by:

  • Increasing your business profitability by up to 50%
  • Speeding up your timesheet capture, payroll and invoicing process
  • Dealing with Contractor queries and improving Contractor experience
  • Providing you with a scalable team to support your business growth
  • Reducing your infrastructure and maintenance overheads
  • Giving you access to a dedicated account manager
  • Freeing up your time to focus on service and sales
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Invoicing

  • Manage payroll inbox  Manage payroll inbox
  • Agency correspondence  Agency correspondence
  • Manage Remittances  Manage Remittances
  • Process Bulk payment schedules  Process Bulk payment schedules
  • Create Assignments  Create Assignments
  • Create Timesheets  Create Timesheets
  • Raise invoices and email to agencies  Raise invoices and email to agencies
  • Manage Margin reports  Manage Margin reports
  • Query unidentified payments  Query unidentified payments
  • Query missing remittances or breakdown  Query missing remittances or breakdown

Payroll

  • Download bank feeds  Download bank feeds
  • Allocate payments to invoices  Allocate payments to invoices
  • Posting invoices  Posting invoices
  • Tally the payments file with the bank file  Tally the payments file with the bank file
  • Process paid invoices  Process paid invoices
  • Generate BACS file  Generate BACS file
  • Generating & Emailing Payslips  Generating & Emailing Payslips
  • RTI - EPS & FPS submission  RTI - EPS & FPS submission
  • Process Holiday pay  Process Holiday pay
  • Pension  Pension
  • Process SSP/SMP Payments  Process SSP/SMP Payments
  • Assign Court Orders  Assign Court Orders
  • Processing court order payments  Processing court order payments
  • Manage Pension refunds  Manage Pension refunds
  • Update P45/Starter Checklist  Update P45/Starter Checklist
  • Pension Auto-Enrolment  Pension Auto-Enrolment
  • Pension Opt-out notifications  Pension Opt-out notifications
  • Pension contribution and Submission  Pension contribution and Submission
  • Process P6 notifications  Process P6 notifications

Onboarding & Registration

  • Contractor Email correspondence  Contractor Email correspondence
  • Contractor Phone support  Contractor Phone support
  • Introduction to Umbrella Company & services  Introduction to Umbrella Company & services
  • Illustration to contractors  Illustration to contractors
  • On boarding and Registration  On boarding and Registration
  • Chasing documents for setup  Chasing documents for setup
  • Reviewing RTW and other documents  Reviewing RTW and other documents
  • Getting employment contract signed  Getting employment contract signed
  • Email a welcome pack and assign to support team  Email a welcome pack and assign to support team
  • Update agency regarding contractor set up and email company documents  Update agency regarding contractor set up and email company documents

Contractor Care

  • Welcome Call  Welcome Call
  • First payslip and Tax code queries  First payslip and Tax code queries
  • Contractor Email correspondence  Contractor Email correspondence
  • Contractor Phone support  Contractor Phone support
  • Attend to P45 requests  Attend to P45 requests
  • Attend P60 requests  Attend P60 requests
  • Holiday pay requests  Holiday pay requests
  • Income statement requests  Income statement requests
  • Employment Reference Request  Employment Reference Request
  • SSP/SMP requests  SSP/SMP requests
  • Update contractor details (NI number/address) post sign up  Update contractor details (NI number/address) post sign up
  • Synchronise information across all portals – NEST, Payroll, CRM (if Needed)  Synchronise information across all portals – NEST, Payroll, CRM (if Needed)
  • Create New agencies on the MDA  Create New agencies on the MDA
  • Manage agency contracts  Manage agency contracts
  • Update regarding P6 notifications  Update regarding P6 notifications
  • Update regarding Court order Deductions  Update regarding Court order Deductions
  • Liaise with agency for payments updates  Liaise with agency for payments updates
  • Portal Support  Portal Support

Software capabilities

Sage
Brightpay
moneysoft
Quickbooks
Xero
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