Topics: HMRC, Outsourcing, self-assessment tax season, Tax, tax season

HMRC Tax Helpline Giving You Nightmares? Here’s What You Can Do!

4 MIN READ | Posted on September 12, 2023
Written By Pooja Kshirsagar

HMRC Tax Helpline Giving You Nightmares? Here’s What You Can Do!

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It’s been an absolute task reaching out to HMRC lately. Since its helpline closed three months ago, accountants and taxpayers have been left to figure things out themselves, making the Self Assessment process a nightmare.

Now that the helpline has finally reopened, taxpayers are left hanging on the phone trying to connect with an advisor and get their doubts cleared.

But it ain’t that easy, right? With thousands of customers queuing up to speak to an advisor, the wait times reported are insane, sometimes extending to over an hour. This has led to massive disappointment and frustration among the accountant and taxpayer community.

With the busy tax season fast approaching, it’s time to start filing early and avoid the last-minute chaos. Struggling to connect with an expert and getting stuck with questions is the last thing you would want to deal with during this period.

Fret not, we are here to guide you. In this blog, we will explore how outsourcing tax return preparation can help you effectively deal with the HMRC chaos and sail through the tax season.

The HMRC Helpline Dilemma

As the go-to resource for tax-related questions and assistance, the HMRC helpline has traditionally played a crucial role in ensuring taxpayers and accountants can easily resolve their queries. However, the recent closure of the helpline left many individuals struggling to get the answers they needed. With the prolonged wait times, the situation only seems to worsen.

As a result, both individuals and accountants seeking to file early are subjected to unnecessary delays. In several cases, individuals are unsure about their previous year’s returns and penalties and are, therefore, unable to file returns for the current assessment year.

One of the most effective ways of dealing with this dilemma is outsourcing tax to qualified and experienced experts. Let’s explore how tax outsourcing can save you from HMRC’s helpline woes.

Outsourcing Tax Return Preparation: Why Is It Important?

Accountants are well aware of the importance of meeting tax deadlines, providing accurate information, and staying up-to-date with the ever-changing regulations. With the ongoing HMRC helpline challenges, accountants need a reliable alternative to ensure their clients’ tax affairs are in order.

The best way to get expert advice on your tax returns is to skip the HMRC follow-up procedure altogether. Instead, get qualified experts to handle your tax returns, and you won’t need to rely on HMRC at all.

Outsourcing tax returns can be the answer to escape the ongoing tax season chaos and ensure the highest level of service for clients. Here are a few ways in which it can help.

1. Expertise and Specialisation

When you outsource tax returns to a reputable service provider, you gain access to a team of tax experts who specialise in navigating the complexities of the UK tax system. They stay up-to-date with the latest regulatory changes and can provide accurate and timely advice, ensuring compliance with HMRC requirements.

2. Efficient and Timely Services

Outsourcing can streamline the tax return process, allowing accountants to meet deadlines without the stress of handling everything in-house. Experienced tax professionals can efficiently prepare and file returns, reducing the risk of errors and penalties.

3. Cost-Effective Solution

Many accountants worry about the cost of outsourcing, but when you consider the time and resources saved by not handling tax returns in-house, outsourcing tax return preparation often proves to be a cost-effective solution. It allows accountants to focus on their core services and grow their client base.

4. Scalability and Flexibility

Outsourcing offers the flexibility to scale services up or down as needed. Whether you have a few clients or hundreds, outsourcing providers can adapt to your requirements, ensuring you always have the support you need.

How Can QXAS Help?

QXAS, a market leader in the outsourcing space, provides dedicated tax return outsourcing support to accounting firms to ensure a smooth and successful Self Assessment season. We specialise in UK tax legislation and use the software of your choice to get returns done within record times so you don’t miss a deadline.

Here are some ways in which we can help your firm:

  • 100+ qualified and experienced tax professionals
  • Excellent communication and technical skills
  • 100% GDPR compliance
  • ISO 9001:2015 quality management system
  • Lightning-fast turnaround times
  • Early bird discount: Up to 40% cost savings
  • We handle all HMRC communications and followups

Ready to get started? We are just a call away. Dial +44 208 146 0808 or write to us at [email protected] to speak to an expert and begin your outsourcing journey.

Conclusion

The recent challenges with the HMRC Self Assessment tax helpline have highlighted the importance of having reliable alternatives in place. For accountants in the UK, outsourcing tax returns is a practical and strategic move. It ensures that you can continue to provide exceptional services to your clients without the frustration of long wait times and uncertainty.

By partnering with a trusted outsourcing provider like QXAS, you can escape the chaos and confidently navigate the complexities of the UK tax system.

If you are an accountant facing HMRC helpline troubles, consider exploring the benefits of outsourcing tax returns to QXAS. It might just be the solution you’ve been looking for to enhance your services and keep your clients satisfied.

 

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We hope you enjoyed reading this blog. If you want our team to help you resolve talent gaps, reduce costs and transform your business operations, just book a call. 

Pooja Kshirsagar

With a rich experience of curating content for various industries, Pooja believes in the power of words in marketing and building brands. She enjoys experimenting with different forms of content and is currently on a mission to add value to the accounting industry through her detailed and researched write-ups.

Unauthorized copying or plagiarism of our content is a violation of intellectual property rights. We take such matters seriously and will pursue legal action to protect our original work. Anyone found engaging in such activities will be held accountable under applicable laws.

Originally published Sep 12, 2023 08:09:17, updated Sep 12 2023

Topics: HMRC, Outsourcing, self-assessment tax season, Tax, tax season


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