MailerDesk

Effortlessly manage queries, streamline communication, and boost efficiency with QX MailerDesk – all in one platform.

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Why settle for chaos when you can have control?

Managing multiple domain emails, juggling work allocation, or tracking SLAs? QX
MailerDesk addresses:

Real Stats. Real Success.

Discover the QXAS difference in streamlining your email communication

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%

Happy customers—clients love faster resolutions!

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%

Reduction in SLA violations.

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%

Faster ticket resolution times.

Turn Problems into Solutions with MailerDesk

  • Faster resolutions: Respond to queries quickly, ensuring customer satisfaction.
  • Traceability: Keep track of all communication for complete transparency.
  • Action reminders: Stay on top of tasks with automated reminders.
  • Quality SLAs: Set and maintain high service levels.
  • Dynamic reports & insights: Gain real-time visibility into performance.

  • Quick operations: Easy-to-use platform that speeds up daily tasks.
  • Status responders: Automatic updates keep clients informed.
  • Auto-assign: Automatically route emails to the right team members.
  • Secure emails: Ensure that all communication remains confidential.
  • Tagging & client tracking: Keep everything organized and searchable.

  • Unified email accounts: Manage multiple email domains from a single platform.
  • Custom folders & SLAs: Tailor your system to meet your business needs.

  • Seamless ticket handling: Convert emails into tickets for better tracking.
  • Auto responders: Acknowledge every email automatically.
  • Internal notes: Add context and updates to any ticket.
  • Reopen tickets: Never miss a follow-up with easy ticket reopening.
  • Collision avoidance: Prevent multiple team members from working on the same ticket.

‘One size fits all’ is for the body shop solution providers. At QX Accounting Services, we assess your accounting firm’s requirements and offer flexible engagement models with PTEs/FTEs with a managed approach for that extra layer of review.

What’s Next – Take Control of Your Client Service with MailerDesk

It’s time to transform your client service operations. Let’s talk about how MailerDesk can:

  • settings Increase your team’s productivity.
  • hotel_class Boost your customer satisfaction ratings.
  • leaderboard Provide you with detailed insights and reporting to stay ahead.

Ready to Elevate
your Service?

Pramith Naidu
VP – New Business & Client Relations

mail[email protected]

call+44 73 7797 3995

See MailerDesk in action.

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