Our client is the Managing Partner of a successful accountancy practice with several offices around the London area, providing accountancy, tax, payroll, bookkeeping, business start-up, company secretarial, financial and advisory services to small businesses. They run payroll for over 200 clients as a part of their suite of services. After using QXAS to support peak time limited company accounts production, our client made a decision to expand their use of QX for payroll and auto-enrolment services.
As an established accounting practice, the client has more capacity than smaller practices to handle a large portfolio of clients. However, with a large group of new clients coming on board within a short duration of time, the overall workload increased significantly. With over 425 payslips to be processed for 200 companies every month, both for a variety of daily and monthly assignments, the client saw an opportunity to reduce costs and improve efficiency.
Our client spoke about how the main challenge he was facing before outsourcing was the complexity of running payroll in-house. “Outsourcing payroll was primarily a time-oriented decision. With ever increasing legislation, running the payroll with autoenrolment had become a time-consuming and inefficient process. It led to some payroll production problems.”
We took on the entire responsibility, right from processing and managing of their payroll to liaising with third party agencies such as HMRC. Some of the key activities we carried out include:
