CASE STUDY

How Brookman Limited Built a High-Efficiency Growth Engine with QX

CLIENT OVERVIEW

Brookman Limited is a St Albans-based accounting and auditing firm, serving a diverse client base that includes VAT and CIS portfolios, foreign clients with multi-currency transactions, and handling HMRC scrutiny and compliance queries. Established in 2009, they specialise in bookkeeping, accounts, taxation, payroll, and business advisory services.

THE CHALLENGE

Before partnering with QX in 2017, Brookman Limited faced significant challenges in scaling operations. Hiring qualified resources was time-consuming and costly, and high staff turnover meant repeated training cycles. The client struggled to complete accounts on time, often stretching working hours to meet deadlines. These inefficiencies restricted growth and created compliance risks.

This is when the firm decided to partner with a trusted offshore partner and connected with QX. Since then, we’ve helped them create and manage capacity better with top-tier, UK-ready talent.

HIGHLIGHTS

  • Scaled from 1 → 11 FTEs for complete back-office support.
  • Achieved 100% on-time filing across Year-End, VAT, and PTR.
  • Eliminated hiring and training challenges, freeing client time for growth.
  • Improved visibility and control through dashboards and daily reporting.
  • Enabled cost-efficient operations with flexible resource allocation.

HOW WE HELPED

We began with one dedicated resource in 2017 and gradually scaled to a team of 11 members:

Our solution included:

SERVICES DELIVERED

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Swati Yadav
Business Development Manager QXAS
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