Global Capability Centers (GCCs) for Accounting Firms

Build, operate, and scale GCCs using a proven Build–Operate–Transform–Transfer (BOTT) operating model.

Global Capability Centers (GCCs) for UK Accounting Firms

Growth is achievable.
Sustaining it in today’s accounting market is the challenge.

QX works with accounting firms and PE-backed platforms to build, operate, and transform offshore capability as a sustainable operating model, whether building from the ground up, scaling aggressively, or strengthening an existing GCC.

Who we help

Who we help
Firms seeking a repeatable, low-risk offshore operating model that delivers measurable EBITDA impact across portfolio companies without operational drag.
Large accounting firms
Large firms building offshore capability independently or with PE backing, requiring execution rigour, flexibility, and leadership bandwidth as scale accelerates.
Firms with Established GCCs
Organisations with existing global centers that need deeper operating maturity as complexity, volume, or acquisitions increase.

What QX runs inside your GCC

At QX, offshore capability is treated as a fully operational business unit, not a staffing layer.
We design, build, and run all core and support functions, including:

Talent, Recruitment & HR
Hiring, onboarding, HR, payroll, and retention
Infrastructure, Finance & Admin
Office setup, finance, IT, security, access control, BCP
Operations & Delivery
POD-based delivery, supervision, reviews, quality control across audit, tax, accounting
Governance & Control
SLAs, KPIs, dashboards, executive cadence
Technology & Automation
Workflow, automation, productivity and reporting

How can QX support your Capability Center journey

We partner with you at every stage of your GCC journey, from design to operation to transform.

Typical situation
  • No offshore presence, or an ad-hoc start
  • Speed required, risk tightly controlled
  • No internal appetite for infra or ops build
How QX supports
  • Talent hiring and workforce design
  • Location setup (India, GIFT City, approved hubs)
  • HR, payroll, and people ops
  • IT, security, and infrastructure
  • Delivery management and quality control
OUTCOME
A fully operational offshore team, managed end-to-end by QX and GCC transition engineered for scale.

Typical Situation

  • Rapid or PE-driven growth

  • Onshore leaders at capacity

  • Early delivery or governance strain

How QX supports

  • Day-to-day delivery management

  • Leadership and supervision layers

  • Productivity and utilisation optimisation

  • Governance cadence and reporting

OUTCOME
Predictable offshore delivery without added onshore burden.

Typical Situation

  • Defined multi-year offshore strategy

  • Need for greater control and maturity

  • Ownership planned, not immediate

How QX Supports

  • Phased build and scale

  • Full operational ownership

  • Process, productivity, and leadership transformation

  • Transfer readiness and execution

OUTCOME
A mature offshore capability transitioned to a GCC on your timeline.

Typical Situation

  • GCC already in place

  • Teams stretched by growth or integration

  • Inconsistent delivery or governance

How QX Supports

  • Operating leadership augmentation

  • HR, delivery, and governance reinforcement

  • Quality and performance stabilisation

  • Post-acquisition support

OUTCOME
A resilient GCC that performs consistently at scale.

Typical Situation

  • BOT approaching transfer

  • Leadership or continuity risk

  • PE exit or long-term ownership planning

How QX Supports

  • Structured transfer execution

  • Knowledge and leadership transition

  • Ongoing operating support as needed

OUTCOME
Uninterrupted delivery before, during, and after transfer.

Technology & Automation

Every capability center we run integrates people, process, AI, and automation, ensuring growth is not constrained by headcount.

How we apply technology in practice:

Automation intake and prioritisation
Ideas from delivery teams are captured, evaluated for ROI, and prioritised through a structured governance model.
Build and deploy
Bots, workflows, dashboards, and integrations are built by QX teams and embedded directly into GCC operations.
Operational Embedding
Automation runs alongside delivery teams, reducing manual effort, error rates, and turnaround time.
Value Tracking
Impact is monitored via dashboards covering productivity, utilisation, cost savings, and cycle times.
Our operating platform

Our tax and accounting delivery is supported by proprietary platforms designed to improve control, visibility, and execution discipline:

These are not sold as standalone products. They are embedded into how we run offshore delivery at scale.
QX Insight
operational dashboards and governance visibility
Deploy
workforce deployment, utilisation, and delivery tracking
QX PracticePro
automation & integration of your entire software suite
AP / AR Automation
workflow automation for finance operations
IMO Portal
idea intake, prioritisation, and value realisation

Impact delivered

Operational outcomes our clients achieve

20-40%
reduction in delivery cost versus onshore-only models
30-50%
faster throughput across high-volume audit and tax work
10-30%
productivity gains per FTE driven by automation and governance
2-3x
peak-season capacity without additional senior onshore hiring
100+ FTEs
Enterprise-grade GCCs built and scaled beyond 100+ FTEs on schedule

Outcomes based on aggregated results across comparable engagements.

Discuss your offshore roadmap with our leadership team

Talk to our experts

Why QX for GCC

For over two decades, QX has operated accounting delivery at scale across audit, tax, accounting, and finance operations.

  • Trusted by 4 PE firms to scale their accounting platforms
  • India-based delivery for resilient GCC operations
  • Strong onshore leadership and governance
  • Dedicated GCCs, not shared services
  • Proven execution model aligned through SOPs, SLAs, and dashboards
  • Recognised BPM brand with ACCA, CPA credentials
  • Proven execution model aligned through SOPs, SLAs, and dashboards
  • PE-backed DNA with a clear focus on scale, integration, and value creation
Everest Group has recognised QX’s leadership in finance and accounting outsourcing. In its FAO PEAK Matrix® 2025 assessment, it named us both a Star Performer & Major Contender in FAO services.

Case studies

PE-backed accounting platform (US)
  • 150+ FTE GCC built and operated across audit, tax, CAS in 12 months
  • 30% faster turnaround | Full ownership transferred
View case study
Top 60 US CPA firm
 
  • Existing 100+ FTE GCC strengthened with managed delivery layer
  • 35% improvement in complex engagement turnaround
View case study

Review your current GCC approach with us

Talk to our experts