Global Capability Centers (GCCs) for Accounting Firms
Build, operate, and scale GCCs using a proven Build–Operate–Transform–Transfer (BOTT) operating model.
Growth is achievable.
Sustaining it in today’s accounting market is the challenge.
QX works with large CPA firms and PE-backed platforms to build, operate, and transform offshore capability as a sustainable operating model, whether building from the ground up, scaling aggressively, or strengthening an existing GCC.
Who we help
PE firms and platform investors
Seeking a repeatable, low-risk offshore operating model that delivers measurable EBITDA impact across portfolio companies without operational drag.
Large CPA firms
Building offshore capability independently or with PE backing, requiring execution rigor, flexibility, and leadership bandwidth as scale accelerates.
Firms with Established GCCs
Organizations with existing global centers that need deeper operating maturity as complexity, volume, or acquisitions increase.
What QX runs inside your GCC
At QX, offshore capability is treated as a fully operational business unit, not a staffing layer.
We design, build, and run all core and support functions, including:
Talent, Recruitment & HR
Hiring, onboarding, HR, payroll, and retention
Infrastructure, Finance & Admin
Office setup, finance, IT, security, access control, BCP
Operations & Delivery
POD-based delivery, supervision, reviews, quality control across audit, tax, CAS
Governance & Control
SLAs, KPIs, dashboards, executive cadence
Technology & Automation
Workflow, automation, productivity and reporting
How can QX support your Capability Center journey
We partner with you at every stage of your GCC journey, from design to operation to transform.
Typical situation
- No offshore presence, or an ad-hoc start
- Speed required, risk tightly controlled
- No internal appetite for infra or ops build
How QX supports
- Talent hiring and workforce design
- Location setup (India, GIFT City, approved hubs)
- HR, payroll, and people ops
- IT, security, and infrastructure
- Delivery management and quality control
OUTCOME
Typical Situation
Rapid or PE-driven growth
Onshore leaders at capacity
Early delivery or governance strain
How QX supports
Day-to-day delivery management
Leadership and supervision layers
Productivity and utilization optimization
Governance cadence and reporting
OUTCOME
Typical Situation
Defined multi-year offshore strategy
Need for greater control and maturity
Ownership planned, not immediate
How QX Supports
Phased build and scale
Full operational ownership
Process, productivity, and leadership transformation
Transfer readiness and execution
OUTCOME
Typical Situation
GCC already in place
Teams stretched by growth or integration
Inconsistent delivery or governance
How QX Supports
Operating leadership augmentation
HR, delivery, and governance reinforcement
Quality and performance stabilization
Post-acquisition support
OUTCOME
Typical Situation
BOT approaching transfer
Leadership or continuity risk
PE exit or long-term ownership planning
How QX Supports
Structured transfer execution
Knowledge and leadership transition
Ongoing operating support as needed
OUTCOME
Technology & Automation
Every capability center we run integrates people, process, AI, and automation, ensuring growth is not constrained by headcount.
How we apply technology in practice:
Automation intake and prioritization
Ideas from delivery teams are captured, evaluated for ROI, and prioritized through a structured governance model.
Build and deploy
Bots, workflows, dashboards, and integrations are built by QX teams and embedded directly into GCC operations.
Operational Embedding
Automation runs alongside delivery teams, reducing manual effort, error rates, and turnaround time.
Value Tracking
Impact is monitored via dashboards covering productivity, utilization, cost savings, and cycle times.
Impact delivered
Operational outcomes our clients achieve
20–40%
reduction in delivery cost versus onshore-only models
30–50%
faster throughput across high-volume audit and tax work
10–30%
productivity gains per FTE driven by automation and governance
2–3x
peak-season capacity without additional senior onshore hiring
100+ FTEs
Enterprise-grade GCCs built and scaled beyond 100+ FTEs on schedule
Outcomes based on aggregated results across comparable engagements.
Discuss your offshore roadmap with our leadership team
Why QX for GCC
For over two decades, QX has operated accounting delivery at scale across audit, tax, CAS, and finance operations.
- Trusted by 4 PE firms to scale their accounting platforms
- India + Mexico delivery for resilient GCC operations
- Strong onshore leadership and governance
- Dedicated GCCs, not shared services
- Proven execution model aligned through SOPs, SLAs, and dashboards
- Recognized BPM brand with ACCA, CPA credentials
- Proven execution model aligned through SOPs, SLAs, and dashboards
- PE-backed DNA with a clear focus on scale, integration, and value creation
Case studies
PE-backed accounting platform (US)
- 150+ FTE GCC built and operated across audit, tax, CAS in 12 months
- 30% faster turnaround | Full ownership transferred
Top 60 US CPA firm
- Existing 100+ FTE GCC strengthened with managed delivery layer
- 35% improvement in complex engagement turnaround
Review your current GCC approach with us
Talk to our experts
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