Specialities
Back-Office Support for Umbrella Companies
Improve Your Umbrella Company’s Profitability with Dedicated Back-office Support Tailored to Your Needs
Book a Free Consultation arrow_forward- check_circle Up to 50% cost savings
- check_circle Lightning-fast TAT
- check_circle 99% Accuracy
Trusted By Industry Leaders
Backed by two decades of experience and a 96% CSAT score, we’re the go-to choice for 350+ accounting firms managing high-volume accounting and back-office workload with confidence.
How We Help – A Tailored Approach
Running an umbrella company is all about speed, accuracy, and compliance. But with high volumes of payroll processing, constant HMRC updates, and the need for quick turnaround, keeping everything running smoothly can put pressure on your in-house team.
That’s where QX comes in. We act as an extension of your back office, handling the heavy lifting so your team can focus on service delivery, client retention, and scaling the business.
From payroll to compliance, we’ve got it covered.
Whether you’re processing hundreds of payslips each week or need support with real-time RTI submissions and margin calculations, our specialist team is trained to handle it all. We understand the operational challenges umbrella companies face and tailor our support to match your needs.
Identify:
We pinpoint gaps in your current processes and determine where our support is needed.
Analyse:
We conduct a thorough analysis of your specific requirements.
Deliver:
We provide a foolproof solution, customised to meet the unique needs of your business.
Tackle Staff Shortages, Streamline Operations, and Grow Your Practice with our Tailored Support for Umbrella Companies
Book a Free Consultation
How We Streamline Your Umbrella Firm’s Operations
We simplify each step, ensuring seamless integration from initial scope to final delivery. Our process is designed to enhance your efficiency and reduce your workload.
Scope of Work
Invoicing
- Manage payroll inbox
- Agency correspondence
- Manage remittances
- Process bulk payment schedules
- Create assignments and time sheets
- Raise invoices and emails to agencies
- Manage margin reports
- Query unidentified payments
- Query missing remittances or breakdown
Payroll
- Download bank feeds
- Allocate payments to invoices
- Tally the payments file with bank file
- Process paid invoices
- Generate BACS file
- Generating and emailing payslips
- RTI – EPS & FPS submission
- Process holiday pay
- Pensions
- Process SSP/SMP payments
- Assign court orders
- Processing court order payments
- Manage pension refunds
- Update P45/Starter checklist
- Pension auto-enrolment and opt-out notifications
- Pension contribution and submission
- Process P6 notifications
Onboarding & Registration
- Contractor email correspondence and phone support
- Introduction to umbrella company and services
- Illustration to contractors
- Onboarding and registration
- Chasing documents for setup
- Reviewing RTW and other documents
- Getting employment contract signed
- Email a welcome pack and assign to support team
- Update agency regarding contractor setup and email company documents
Contractor Care
- Welcome call
- First payslip and tax code queries
- Contractor email correspondence and phone support
- Attend to P45 and P60 requests
- Holiday pay requests
- Income statement requests
- Employment reference requests
- SSP/SMP requests
- Update contractor details (NI number/address) post sign up
- Synchronise information across all portals – NEST, Payroll, CRM (if needed)
- Create new agencies on the MDA
- Manage agency contracts
- Update regarding P6 notifications
- Update regarding court order deductions
- Liase with agency for payment updates
- Portal support
Invoicing
- Manage payroll inbox
- Agency correspondence
- Manage remittances
- Process bulk payment schedules
- Create assignments and time sheets
- Raise invoices and emails to agencies
- Manage margin reports
- Query unidentified payments
- Query missing remittances or breakdown
Payroll
- Download bank feeds
- Allocate payments to invoices
- Tally the payments file with bank file
- Process paid invoices
- Generate BACS file
- Generating and emailing payslips
- RTI – EPS & FPS submission
- Process holiday pay
- Pensions
- Process SSP/SMP payments
- Assign court orders
- Processing court order payments
- Manage pension refunds
- Update P45/Starter checklist
- Pension auto-enrolment and opt-out notifications
- Pension contribution and submission
- Process P6 notifications
Onboarding & Registration
- Contractor email correspondence and phone support
- Introduction to umbrella company and services
- Illustration to contractors
- Onboarding and registration
- Chasing documents for setup
- Reviewing RTW and other documents
- Getting employment contract signed
- Email a welcome pack and assign to support team
- Update agency regarding contractor setup and email company documents
Contractor Care
- Welcome call
- First payslip and tax code queries
- Contractor email correspondence and phone support
- Attend to P45 and P60 requests
- Holiday pay requests
- Income statement requests
- Employment reference requests
- SSP/SMP requests
- Update contractor details (NI number/address) post sign up
- Synchronise information across all portals – NEST, Payroll, CRM (if needed)
- Create new agencies on the MDA
- Manage agency contracts
- Update regarding P6 notifications
- Update regarding court order deductions
- Liase with agency for payment updates
- Portal support
Customer Success Stories
Discover what our clients are saying about us!
Trust the Confidence of 350+ Accounting Firms in Cutting Up to 50% Operational Costs, Boosting Profits, and Driving Sustainable Growth
Book a Free ConsultationDiscover the QXAS Difference in Umbrella Companies’ Support
Experience unparalleled efficiency, accuracy, and security tailored to elevate your umbrella company’s back-office operations
Market Leaders in Outsourcing
Managed FTE Solutions
Four-eyed Review Process
Top-notch Talent
100% Data Security Assured
Seamless Integration
Tighter Reporting & Governance
Consistently high CSAT Scores (>96%)
Software Capabilities
Your software, our expertise – the QX team of expert accountants is trained to use the tools you trust, ensuring a seamless and efficient process.
FAQs
Have questions? Find answers to all your doubts about outsourcing and discover how QX’s strategic expertise can help transform your practice.
Outsourcing your back-office work to us is easy. All you must do is speak to our experts and communicate your requirements. Our experts then set up the entire process for you, from helping you choose the right model to providing onboarding support.
Yes, our team is equipped to manage high-volume payrolls with fast turnaround times. We ensure accuracy and compliance while keeping up with your processing schedule.
We work on your chosen systems and follow your internal processes, ensuring full visibility and seamless integration with your operations.
Our team is trained in the latest UK payroll and tax legislation, including RTI and PAYE. We stay updated with HMRC changes and ensure all submissions and processes are compliant.
Absolutely. We follow ISO-certified data security protocols and use secure file transfer systems to protect all employee and payroll data at every step.
Let’s Work Together
Explore outsourcing solutions, request a free trial or discuss your practice’s needs with our expert consultants.
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