{"id":1556,"date":"2018-01-12T06:18:55","date_gmt":"2018-01-12T06:18:55","guid":{"rendered":"https:\/\/qxaccounting.com\/usa\/?p=1556"},"modified":"2026-02-20T08:00:17","modified_gmt":"2026-02-20T08:00:17","slug":"5-tips-to-handle-a-multi-generational-workforce-during-tax-season","status":"publish","type":"post","link":"https:\/\/qxaccounting.com\/usa\/blog\/5-tips-to-handle-a-multi-generational-workforce-during-tax-season\/","title":{"rendered":"5 tips to handle a multi-generational workforce during tax season"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">There are typically four types of employees in an organization. Baby boomers (1946-1964), generation X (1965-1977), generation Y ((1978-1989) and generation Z (1990-1999). Each age group exhibits a different set of qualities and behaviors at work which means these four groups may not always work in tandem with each other.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A survey by Robert Half Management Resources revealed that 93% of Chief Financial Officers (CFOs) feel the biggest generational differences are seen in how an employee communicates, responds to change and uses technology.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a. Communication skills<\/strong><br>Baby boomers are reserved. Gen X likes to control and command. Gen Y loves a collaborative approach towards communication, and Gen Z prefers in-house communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>b. Openness to change<\/strong><br>Generations X and Y see a change in the company as an opportunity to grow. But Gen Z expects a change to happen on a continuous basis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>c. Technology skills<\/strong><br>Instructor-led training and self-learning tools are more for Baby Boomers and Gen X. The other two groups prefer collaborative and technology-centric options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The story at an&nbsp;accounting firm&nbsp;is no different. Now that the&nbsp;<a href=\"https:\/\/www.irs.gov\/newsroom\/2018-tax-filing-season-begins-jan-29-tax-returns-due-april-17-help-available-for-taxpayers\" target=\"_blank\" rel=\"noopener noreferrer\">tax season will officially begin from January 29, 2018<\/a>;&nbsp;stress levels of CPAs will be at their highest. It is all the more important to maintain peace and harmony in the office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It doesn\u2019t matter whether you are running an accounting firm or are a part of a team, creating a positive environment for those working with you is essential. Here are 5 ways to manage a multi-generational workforce during the tax season:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. It\u2019s not personal, it\u2019s business<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During the tax season, every accounting professional is on his toes taking client phone calls, filing tax returns and simply meeting deadlines. Everybody is trying to do a good job because in the end, they are accountable to not just their clients but also to themselves.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Focus on their individual needs<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tailor your management style as per each person\u2019s strengths, personalities and aspirations. You can\u2019t just put emphasis on keeping the company\u2019s foundation afloat. Every generation comes with a set of beliefs, goals and work ethics, and you can\u2019t manage your employees efficiently if you don\u2019t take this into account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Organize get-togethers<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your workforce can breeze through the tax season if they bond well with one another, and one way to ensure this is to organize get-togethers! These social gatherings should be long enough for everyone to get out of their work mode to unwind a bit, and interact with each other casually. Pizza parties or happy hours are hot favorites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Give your less-seasoned staff a voice<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a traditional work space, the veteran employees have more control and command, and a lot has got to do with their years of experience. That\u2019s fine but it is also important to allow young working professionals to express their insights, and share ideas and advice with the much-experienced generation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Create diverse project groups<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Include employees who not only belong to different generations but also offer multifarious skills and perspectives. This will give your employees a formal platform to communicate, work and yield better results together.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Get external help for overflow tax work<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tax season doesn&#8217;t mean your teams should waste time on time-taking accounting jobs. If&nbsp;outsourcing&nbsp;is an option, then you must consider it. Let your team focus on high-end jobs such as client servicing and research which require attention during the busy season.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having to work with or manage a multi-generational workforce is actually a boon. Different perspectives, different ideas, different work ethics \u2013 there\u2019s so much variety everywhere. Think of all the positives!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are typically four types of employees in an organization. Baby boomers (1946-1964), generation X (1965-1977), generation Y ((1978-1989) and generation Z (1990-1999). Each age group exhibits a different set of qualities and behaviors at work which means these four groups may not always work in tandem with each other. A survey by Robert Half [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":6290,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[30],"class_list":["post-1556","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tax","tag-tax-preparation-outsourcing"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/posts\/1556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/comments?post=1556"}],"version-history":[{"count":0,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/posts\/1556\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/media\/6290"}],"wp:attachment":[{"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/media?parent=1556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/categories?post=1556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qxaccounting.com\/usa\/wp-json\/wp\/v2\/tags?post=1556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}